Delivery of our hardwood furniture is FREE to VT, NH, MA, RI, CT, NJ, and in areas of NY, PA, VA, and MD, with the exception of water (ferry) deliveries. There may be other exceptions where circumstances require unusual arrangements. Please discuss unusual delivery arrangements so that we can inform you of any additional costs. Each piece is wrapped in padded blankets. Our delivery people are trained to handle the special requirements of our furniture and take pride in making sure you are fully satisfied. You will receive a call to arrange a convenient delivery date and time. For furniture deliveries outside our “FREE DELIVERY” area, there will be a 15% to 20% up-charge.