Our marketing maven Sue has been bugging me to write more about our upholstery. She says people don’t realize that we also sell upholstered furniture that reflects the same quality of our custom-crafted hardwood pieces.
Maybe I spend so much time in the workshop beneath our showroom that I don’t see these pieces coming and going so quickly. I know the upholstered furniture is wonderful, even though I’m not usually permitted to sit in it because of my sawdust-covered pants.
Since Sue is also a customer, I suggested that she should stop nagging me and use that energy to write about our collection of Smith Brothers Upholstery furniture herself so I could get back to the workshop, So, here is what she gave me:
Our family purchased a new recliner from ClearLake Furniture for my 85 year-old father for Christmas. He was thrilled to get a replacement for the tired, old chair in which he has been spending his days, where he eats, watches (and yells at) the television, and snuggles his beloved poodle. I think my mother was even happier to see that old chair go to a local charity. But let me tell you about the process of getting this chair, because I think THIS is what truly distinguishes ClearLake Furniture from its competitors:
- Hannah took the time to help me choose the chair and showed me the exceptional construction of both the frame and the cushions. Then she guided me through the fabric choice, wisely helping me pull out swatches that reflected the wall colors and other pieces in the living room so we could find the fabric that would work the best. She was fantastic!
- Once I ordered the chair, Barbara stayed in touch and let me know when it arrived at the shop — a week earlier than expected! She went to great pains to coordinate the shipping with me.
- The delivery men showed up right on time. That, in itself, is a phenomenon in these days of “we’ll be there between noon and whenever.” They were very careful with the chair and extremely friendly, even after the long day they had already endured.
ClearLake Furniture is not just a furniture maker. You are a team of highly talented professionals who make the experience more memorable!
Here’s one more compliment for you. Both my sister and sister-in-law said the recliner was so beautiful that they would want it in THEIR homes — and if you knew how picky both of these women are, you’d know this is the highest compliment!
So, when re you going to start telling the world about your wonderful upholstered furniture???
Thanks, Sue, I think you just did!